Refund policy

Last updated October 21, 2026.

If Kinergy isn't right for you, you can get a full refund within 30 days of purchase, for any reason.

How to ask

Email support@kinergyaudio.com with your order number, or request it from Paddle, our reseller and Merchant of Record, at paddle.net. Refunds go back to the original payment method. Your bank may take a few days to show it.

After a refund

Your license file is disabled, so please uninstall Kinergy or go back to the demo.

Paddle's own buyer terms also apply, including any rights your local consumer law gives you.