Support

Email support@kinergyaudio.com. A real person answers, usually within a day or two.

Include if you can

• Your macOS version and Mac (Apple silicon or Intel)
• Your DAW and its version, and which format you use (AU, VST3, AAX or the standalone app)
• What you did, what you expected, and what happened

Orders and refunds

Orders are processed by Paddle. For an order question or a refund, email us or reach Paddle directly at paddle.net. See the refund policy.